Store FAQs

Is there a shipping charge?
There is no shipping charge for  printable products.

Do I need to pay sales tax?
Currently, you only need to pay sale tax if you live in Texas.  

How do I get the file to download for my order?
During the ordering process there are two places where you can get the links to the download files that you have purchased:

  • After you pay for your order on Paypal, you screen will open to an “Order Received” page which will contain links to download the files.
  • You will also receive an email when your order completes.  This email will have links that you can click to download your files.

I received the email but I can’t see or click the links, What do I do?
Do not panic. Email Susan at susan.paradis.@gmail.com and she will help resolve the issue. You will get your files.

Is there a time limit to download files?
You have 30 days to download the files.

I have a problem not described here, what do I do?
You can always contact Susan for help. She wants you to be a happy customer.